Thursday, September 17, 2009

asterCC v0.13 beta released

asterCRM 0.06:

* improved survey export feature
* add a switch to control if need close all popup window after a survey
* improved dialer
* added table campaignresult
* added survye <-> campaign connection
* popup survey directly when only one survey enabled
* added surveyresult.agi, can be used to update survey when use AMD
* added new parameters which is used to control cdr data (in table mycdr)
* allow add customer name or add customer connection when import diallist, also added diallist popup
* monitor features was moved to daemon astercc
* add queuestatus page, to display realtime queue status
* fixed the bug that sort only work in the first page

asterBilling 0.1:

* fixed the billing bug when num length and prefix confilict

queue status:

queue status

Posted by solo at 06:20:28 | Permalink | No Comments »

why i cant see booth history when can see the calling call?

some customers find that they can see live booth calls(screen 1) but when call is done, nothing appears in the booth box(screen 2).

live call in booth window

nothing in booth box

this happens coz the admin set sip account in “clid” when it should be “caller id”

check table “mycdr” you will find that the “src” filed would be a number which doesnt match with “channel” field

to fix this, just go to “clid” in asterbilling and change the clid to be the number in src field

Posted by solo at 06:19:27 | Permalink | No Comments »

how to upgrade astercc

1.upgrade database

unzip the package u could see folder “sql”

files in asterCC 0.12 should be:

astercc0.1b-0.1.sql
astercc0.1-0.11.sql
astercc0.11-0.12b.sql
astercc0.12b.-0.12sql
astercc.sql

say you are using 0.1b now, so you have to execute  astercc0.1b-0.1.sql, astercc0.1-0.11.sql, astercc0.11-0.12b.sql, astercc0.12b.-0.12sql one by one, then u get database of v0.12

2. stop astercc daemons

/opt/asterisk/scripts/astercc/asterccd stop

3. cp the new html & daemon files

4.  set conf files

files include astercc.conf, asterbilling.conf.php, astercrm.conf.php

5. start astercc daemons

/opt/asterisk/scripts/astercc/asterccd start

6. login and check

Posted by solo at 06:18:33 | Permalink | No Comments »