Why doesnt my astercrm popup
here're two reasons most possibly:
1. astercrm cant get asterisk evens, it's always empty in table events.
please check if eventsdaemon.pl starts, ensure database & asterisk parameters be correct in the script.
for astercrm 0.0456 or above, could try start eventsdaemon in debug mode, execute:
eventsdaemon.pl
and check the output message.
2. Popup is disabled in astercrm configuration
in astercrm configuration file: astercrm.conf.php, the fellowing parameters are related to popup:
[system]
it wouldnot popup unless the length of the callerid is greater than this number
phone_number_length = 6
it wouldnot popup unless the value is 1 when dial out
pop_up_when_dial_out = 1
it wouldnot popup unless the value is 1 when dial in
pop_up_when_dial_in = 1
