Why doesnt my astercrm popup

here're two reasons most possibly:

1. astercrm cant get asterisk evens, it's always empty in table events.

please check if eventsdaemon.pl starts, ensure database & asterisk parameters be correct in the script.

for astercrm 0.0456 or above, could try start eventsdaemon in debug mode, execute:

 eventsdaemon.pl

and check the output message.

2. Popup is disabled in astercrm configuration

in astercrm configuration file: astercrm.conf.php, the fellowing parameters are related to popup:

[system]

it wouldnot  popup unless the length of the callerid is greater than this number

phone_number_length = 6

it wouldnot popup unless the value is 1 when dial out

pop_up_when_dial_out = 1

it wouldnot popup unless the value is 1 when dial in

pop_up_when_dial_in = 1

Posted by solo at 11:59:23 | Permanent Link | Comments (0) |

asterCRM announce 0.0456beta

new features:

  • invite dial
  • google map support
  • multi condition search & export
  • config system parameters in browser
  • monitor/spy channel in real time
  • prefixs remove
  • switch in customer mode and customer->contact mode
  • read callerid of other extensions when they are talking
Posted by solo at 18:49:37 | Permanent Link | Comments (0) |

asterCRM 0.045 released

use perl script: eventsdaemon to replace the python script: ProxyMan

customer and contact could be related or irrespective

import/export datas online, include customer, contact, dial list

add survey module, administrator could add difference survey

survey result statistics

add monitor control in agent interface

all pop-up form is movable

browser title blinking and maximize when dial events happened

enter phone number and dial in agent interface

could trim zero in the callerid

multi-skin support

Posted by solo at 09:01:49 | Permanent Link | Comments (0) |